Shipping Policy

Thank you for shopping with TAFOST. Please review the information below before placing your order. For shipping details specific to your item or destination, please contact us.

1. Shipping Availability

Shipping availability depends on the product and delivery address. Please check the options available when placing your order, or contact us to confirm whether we can ship to your location.

2. Order Preparation

Preparation time can vary by item, particularly for handcrafted or custom products. Please confirm the preparation time for your chosen product before ordering if you need it by a specific date.

3. Shipping Costs

Shipping costs can vary depending on the destination, package size, weight, and delivery method. Please review the shipping charges shown with your order or contact us for a shipping quote before purchasing.

4. Delivery Estimates

Order preparation and transit are separate stages. Any delivery estimate should be considered alongside the preparation time for your item. Carrier schedules, customs processing, holidays, and other circumstances may affect arrival dates. Contact us before ordering if your purchase is time-sensitive.

5. Tracking Your Order

If tracking information is available for your shipment, use it to follow the delivery progress. You can also visit our Track Order page or contact us with your order number for assistance.

6. Delivery Address and Delivery Issues

Please check that your delivery address and contact details are correct before submitting your order. If you need to request an address change, contact us as soon as possible so we can check whether it is still possible.

If your parcel is delayed, missing, or arrives damaged, please contact us with your order number and a description of the issue. For damaged items, keep the packaging and include photographs to help us review the situation.

7. International Orders

International shipments may be subject to customs checks, import duties, or local taxes. Before ordering, please contact us to clarify which charges are included in your order and check any destination-specific requirements.

8. Returns and Refunds

For information about returns and refunds, please review our Refund & Return Policy.

9. Contact Us

For questions about shipping availability, costs, preparation times, or an existing shipment, please use our Contact page. Include your order number if you have already placed an order.